Warranty and Disclaimer
MARPO KINETICS warranty is as follows: lifetime limited on the frame, not including coatings, 1 years on mechanical parts, 1 year labor, 90 days on upholstery stitching only, cables and belts. Warranty is good and available to the original purchaser only as noted by MARPO KINETICS invoice and is not transferable or assumable. MARPO KINETICS cannot warrant products that have been abused, neglected and/or poorly maintained. All equipment should be reviewed at the time of delivery for damage, breakage, loosening of nuts and bolts, components and/or any other moving parts. Any and all claims for warranty must be received in writing within 70 days of defect. Do not alter, modify or redesign any MARPO KINETICS products or use any replacement parts or materials other than those components original to MARPO KINETICS as it will limit the warranty and liability of MARPO KINETICS. MARPO KINETICS reserves the right to change, replace or modify products, parts, accessories and/or design without notice. Deposits on cancelled orders will be subject to handling and restocking charges.
WHAT IS COVERED
This MARPO KINETICS commercial exercise equipment (Product.) is warranted to be free of all defects in material and workmanship.
WHO IS COVERED
The original purchaser or any person receiving the Product as a gift from the original purchaser.
WHO PAYS TRANSPORTATION AND INSURANCE FOR SERVICE
If the Product or any covered part must be returned to a service facility for repairs, We, MARPO KINETICS, will pay all transportation and insurance charges for the first year. You are responsible for transportation and insurance charges for all subsequent years.
WHAT WE WILL DO TO CORRECT COVERED DEFECTS
We will ship to you any new or rebuilt replacement part or component, or, at our option, replace the Product. Such replacement parts are warranted for the remaining portion of the original warranty period.
WHAT IS NOT COVERED
Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation, debris resulting from any construction activities in the Products environment, rust or corrosion as a result of the Product(s) location, alterations or modifications without our written authorization or by failure on your part to use, operate and maintain the Product as set out in this document.
MAINTENANCE PROCEDURES
Cleaning
Proper cleaning will help ensure the life of your product. The following parts should be cleaned daily:
Upholstery; using a solution of mild soap and water. Rope; using rubbing (medical) alcohol on a cloth wipe down the rope to remove hand oil and grease.
Daily Part Inspection
Inspect the following parts daily for wear or damage:
Cables; inspect for wear or damage and proper tension (should not exceed 3/4" deflection). Pay close attention at bends and attachments points.
Hardware; inspect for looseness. Tighten as required using the proper tools.
Frames; inspect for wear or damage.
Rope; inspect for any snags, tears or fraying, cracks in the end caps or wear of the connecting chain links where the two link overlap.
Routine Inspection and Maintenance
The following maintenance should be performed approximately once a week:
- Visually inspect all hardware for loosening, tampering or wear.
- Check jam nut on all locations.
Once a month open the system covers and inspect:
All gears and sprockets to make sure they have no play on the axis. For this, check each connecting screw or set screw with the proper Allen wrench or screwdriver. If a screw or set screw is found loose remove one at a time, add LocTite to the treads and tighten back in place. Check the two metal wings attached to the break mechanism and ensure they are not bending or distorting in any way. Look for signs of metal fatigue or small cracks. If any of this is observed STOP using the unit and contact Marpo Kinetics for replacement parts.
Note: Use polishing compound (such as car wax) to clean and remove scuffs from powder-coated surfaces as necessary.
Important Reminders
DO NOT use abrasive or highly alkaline cleaners on the plastic or rubber components, or on the rope.
Never scrape plastic components with razor blades or other sharp instruments.
Benzene, gasoline, acetone or carbon tetrachloride should never be used on the plastic or rubber components, or on the rope.
Removal of Paint, Marking Pen, Labels
Butyl cellosolve works well for removal of paints and inks. Labels, stickers, and other adhesives may be removed using kerosene. When the solvent will not penetrate sticker material apply heat (hair dryer) to soften the adhesive and promote removal. Be sure to use any solvents according to directions. GASOLINE SHOULD NOT BE USED.